Shipping policy

Shipping Policy

At BOYZSTREET, we aim to provide a smooth and reliable delivery experience for every order. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop through our website.

Order Processing

Orders are processed after successful order confirmation and payment verification.
Orders are generally dispatched within 2–5 business days.
Orders placed on weekends or public holidays may be processed on the next business day.
During sales, promotions, festive periods, or high-demand periods, order processing may take additional time.
Once your order has been dispatched, you will receive a shipping confirmation along with tracking details, where available.

Delivery Timeline

Standard delivery generally takes 3–7 business days after dispatch.
Delivery timelines may vary depending on your location, courier partner, weather conditions, public holidays, and other circumstances.
Remote or difficult-to-service locations may require additional delivery time.
Estimated delivery timelines are indicative and are not guaranteed.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
BOYZSTREET may offer free shipping on selected orders, products, campaigns, or minimum order values.
Any applicable shipping charges will be communicated clearly during checkout.

Order Tracking

Once your order has been shipped, tracking information may be shared through email, SMS, WhatsApp, or other available communication channels.

You can use the tracking information provided to check the current status of your shipment.

Please allow some time for the tracking information to become active after the order has been dispatched.

Delivery Address

Customers are responsible for providing accurate and complete delivery information at the time of placing an order.

Please carefully check your:

Full name
House/building number
Street/locality
City
State
PIN code
Contact number

BOYZSTREET will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address or contact information provided by the customer.

Delayed Deliveries

Although we make reasonable efforts to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

Courier or logistics delays
Weather conditions
Natural disasters
Public holidays
Strikes or transportation disruptions
Government restrictions
Incorrect or incomplete delivery information
High order volumes during sales and festive periods

In such cases, we will make reasonable efforts to assist you in tracking and resolving the delivery issue.

Failed Delivery / Returned Shipment

If a shipment cannot be delivered because of an incorrect address, unavailable recipient, repeated delivery attempts, refusal to accept the package, or other reasons attributable to the customer, the order may be returned to BOYZSTREET.

Any re-shipping charges, if applicable, may be payable by the customer.

For Cash on Delivery (COD) orders, repeated refusal or non-acceptance of orders may affect eligibility for future COD purchases.

Damaged Package

If your package appears damaged, opened, or tampered with at the time of delivery, we recommend refusing the delivery where possible or recording clear photographs/videos of the package before opening it.

If you receive a damaged or defective product, please contact BOYZSTREET within 48 hours of delivery and provide:

Order number
Photographs of the package
Photographs/videos of the product
Shipping label or other relevant details

Our team will review the issue and assist you according to our Refund & Return Policy.

International Shipping

Currently, BOYZSTREET shipping is available only within India, unless otherwise specified on the website.

If international shipping becomes available in the future, the applicable shipping charges, delivery timelines, duties, taxes, and other requirements will be communicated at checkout.